Queensland Health (Organisation site ( http://www.health.qld.gov.au/ ) )
Princess Alexandra Hospital Woolloongabba
Switchboard Services are looking for a Switchboard Administration Officer to join their Princess Alexandra Hospital team. To provide effective and efficient delivery of telecommunication and information services to internal and external customers of the Princess Alexandra Hospital and Metro South HHS; and contribute to the provision of quality services by being an active member of a team oriented, flexible, multi-skilled workforce.
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.
We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.
We are committed to creating a diverse and inclusive workplace for our people and our community.
We are part of and proud of the community we serve. We are better together.
Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role Perform general administrative duties to contribute to the effective daily operations of the switchboard department whilst also participating and contributing to quality improvement processes.Communicate and provide rostered support and relief to ASO paging and rostering area.Exercise judgment and initiative by identifying emergency situations from incoming calls and respond immediately according to emergency code procedures, strictly adhering to protocols and timeframes.Prioritise workload effectively and perform duties responsibly in the absence of supervision.Attend and participate in workplace meetings and disseminate information within the area and throughout the hospital.Find out about the role in more detail and how to apply in the attached Role Description. Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights ( https://www.forgov.qld.gov.au/humanrights ) and diversity ( https://www.forgov.qld.gov.au/inclusion-and-diversity-commitment ) .
Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.
DocumentsBefore applying for this vacancy please ensure you read the documents below.
MS06573647 (PDF, 532KB) ( https://smartjobs.qld.gov.au/jobtools/b_fileupload.proc_download?in_file_id=36628896&in_servicecode=CUSTOMSEARCH&in_organid=14904&in_sessionid=0&in_hash_key=0D231552EDACF929C6268CC19E4765F2 )
Role Description
Information Guide for Applicants 2024 (PDF, 647KB) ( https://smartjobs.qld.gov.au/jobtools/b_fileupload.proc_download?in_file_id=36628914&in_servicecode=CUSTOMSEARCH&in_organid=14904&in_sessionid=0&in_hash_key=FCFC4F53B8132C337F067B7EAEBB0B4A )
Information Package for Applicants
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