SwapClear Support EngineerApply
Location: Sydney, Australia
Time Type: Full time
Posted On: Posted Yesterday
Job Requisition ID: R0095476
Position Summary We are looking for a Support Engineer/Analyst with good technical knowledge of Financial Systems to join the SwapClear Production team. Your role will be responsible for supervising the smooth running of batch processes, investigating issues and performing general maintenance and administration of systems. Out of hours support overnight and at weekends (rota based) can be required. Strong business knowledge is required for working with business teams during investigations.
We are looking for experience in the technologies used by the applications supported. Whilst full scale coding and technical development isn't encouraged minor code changes and testing will be required.
KEY RESPONSIBILITIES Act as Domain SME / Support in all issues related to the SwapClear platform from a technical and business perspective.Provide continuous improvements and automation to ensure the support function remains efficient and as secure and resilient as possible.Support of a critical element of the London financial infrastructure.Noticing anomalies in a running system before they become incidents.Design solutions for longer term fixes for application bugs and small functionality improvement requests.Maintain working relationship with business teams and business management.Out of hours support Be available for overnight support of production services to ensure successful completion of processing.Respond to overnight calls and take care of issues.Support weekend releases and maintenance work.Participate in Production out of hours activities such as Disaster Recovery exercises.Skills/Experience/Qualifications: Experience in an investment banking environment and/or IT support function.Used to high pressure banking environments working to tight deadlines.Coding experience preferable (Java/Python).Experience of the Murex (3.1) application desirable but not an explicit requirement.Strong scripting skills (UNIX, Python, Ansible, Terraform).Software version control (Bitbucket, GIT).Preferable to have AWS Cloud experience (RDS, EC2, Autoscaling, VPC).Good Experience supporting Java based distributed platforms.Solid understanding of Oracle RDBMS including scripting and performance monitoring and troubleshooting.Preferable to have Pricing knowledge for different Asset classes-Swaps, IRD, FX, Fixed Income, REPO etc.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence, and Change underpin our purpose and set the standard for everything we do, every day.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
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