SVPHS Support Services Administration Assistant
Apply locations NSW - Sydney, CBD, Inner West and Eastern Suburbs
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: November 30, 2024 (23 days left to apply)
Job requisition id: JR139559
Job Description:
About St Vincent's Health Australia
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services. We comprise numerous public and private hospitals, aged care facilities, co-located research institutes & partner facilities, and +22,000 healthcare superheroes.
Why work at St Vincent's?
Join us on our mission to provide care to all, including the most disadvantaged in our community.
Discounted access to gyms with Fitness Passport, discounted private health insurance with Medibank.
Access to a government salary sacrifice program. Make a proportion of your salary tax-free.
Financially supported scholarship programs, education allowances, paid development leave.
Enjoy several employee groups including our award-winning Pride Network. A highlight for many is our annual participation in the Sydney Mardi Gras parade.
About the role
The Pre Admission Clinic (PAC) administrator is responsible for supporting the PAC team in administrative duties to enhance team efficiency. This includes but is not limited to:
Contacting patients to set up telehealth appointments.
Close review of admission documentation received and uploading to hospital electronic record system (WebPAS) in a timely manner.
Supporting patient telephone and email enquiries.
Prompt response to emails and voicemail messages from all stakeholders – internal and external.
Maintaining timely and accurate record in Excel spreadsheets and other hospital applications.
Ensuring the confidentiality of patients and staff is maintained and communication and interpersonal skills are effective and appropriate.
In conjunction with their direct Manager, participates in regular structured appraisal and peer review processes.
Please note: the department operates Mon to Fri from 8am until 5.30pm, the successful applicant will be required to work within these hours.
About the facility
In this role you will be based at St Vincent's private hospital, Darlinghurst.
A state-of-the-art hospital in a beautiful inner-city location.
Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches.
Closely partnered with universities and affiliated research institutes, many of which are located on-campus.
Groundbreaking technologies, including world-first robotic-assisted surgeries.
Highly specialized services in various surgical fields.
About you
Ability to accept responsibility for completion of tasks with minimal supervision and direction.
Effective with time management and prioritizing tasks.
High-level computer literacy including use of Microsoft applications (Teams, Outlook, Excel) and working across multiple systems/applications.
Excellent level of written and verbal communication skills.
Strong commitment to providing excellent client care and customer service.
Team player.
Commitment to continued professional development.
Professional and courteous to all stakeholders.
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks.
Equal opportunity
We embrace and celebrate diversity and inclusion and are committed to equal employment opportunity, ethical practices, the principles of cultural diversity, and the promotion of a smoke-free work environment.
How to apply
Applications can be submitted via the Apply button.
For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact us on ******.
Contact Details:
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Closing Date:
29 November 2024 11:59pm
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About Us
Founded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD.
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