Division / Department - Digital Data & Technology
Grade - Grade 11
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £39,813 - £43,920
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - See Advert
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. The Role & Key Responsibilities From your first day with us you will be part of a policing family making a real difference.
In this role you will be reporting to the Network Team Leader, this position provides WAN, LAN, WLAN and includes firewall device support, monitoring, maintenance and documentation for Surrey and Sussex Police network.
The main role is to provide support and be involved actively as part of the network team.
Key Responsibilities:
Maintaining WAN, LAN, Wireless LAN connectivity between all locations Deploy and configure Edge router and security firewalls. Participate in, where appropriate, the designs and implementation of various networks engagement. Monitor and maintain the health and general condition of the network's environment. Deliver fault isolation and troubleshooting on network systems. Assist in network hardware and software configuration standards. Collaborate with the network team to develop recommendations concerning equipment life cycle and replacement. Understand and adhere to company policies and procedures daily. Create and maintain detailed network documentation and procedures. Interface with vendors and staff daily. Provide in-person support and installation to customers. Skills & Experience It is essential that the post holder has/is:
CCNA (Cisco Certified Network Associate) or similar qualifications. Experience in supporting a large/enterprise level network environment including firewalls / VPN architecture, Cisco ASA firewalls and Checkpoint platforms. Strong knowledge of key networking protocols used in design and operation, including routing protocols. Knowledge of WAN implementation and monitoring. Knowledge of campus LAN, Wi-Fi networks. Knowledge of QoS in a WAN/LAN environment. Strong troubleshooting skills. Troubleshooting network performance using multiple diagnostic and monitoring tools to analyse traffic and provide capacity planning and trouble remediation. Ability to learn quickly and apply knowledge to the current environment. Willingness to participate in a dynamic team. Ability to work autonomously and use own initiative. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part-time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.
We take pride in looking after our people and offer a variety of benefits;
career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
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