Job Description - Support Officer - Service Delivery (15CV)
Job Description
Support Officer - Service Delivery - 15CV
Primary Location Organization Organization Perth Region Field Services Permanent full time position based in Balcatta Salary $80,808 + super About the role: Are you looking for an opportunity to provide varied administration and customer support for the Operations team based in Balcatta? A permanent role that offers diversity, and ability to develop and be part of a high performance culture.
You will perform, coordinate and oversee all Service Delivery administrative duties while providing high level support to the Operations Manager and Team Leads in an efficient and timely manner.
What the role will involve: Proactively coordinate and perform administration support across the Service Delivery team, event scheduling, status of deliverables and diary management. Support Operations Manager & Team Leads to ensure business plan deliverables for Service Delivery are managed and met on time. Develop the administrative function within Operations and ensure knowledge sharing of Region, Corporate and Group requirements is communicated accordingly. Promotes and encourages a safety culture across the business unit and coordinates relevant Incident Management meetings, agendas, minutes etc. where required. Key skills and experience: Substantial support and administrative experience in a similar role within a large state-wide multifunctional organisation. Sound knowledge of the procedures and protocols for Incident, Executive and other Committee Meetings and Forums Demonstrated skills in interpersonal, communication, negotiation and influencing skills Extensive knowledge of procurement policies & procedures Demonstrated advanced computing skills and the use of programs such as Microsoft, SAP and Service Delivery related suite of computing applications (such as ODSS, WWQMS) Sound knowledge of asset operation and customer services in utility environment. Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
As part of the recruitment process you may be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace: Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at or 9420 2000.
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