Support Officer, Learning And Teaching

Details of the offer

Permanent Full-Time Position
$80,467 - $88,022 (G05) + 17% Superannuation
Based on Bentley Campus


Job Reference: 768308
Your new role:
Our team is looking for a proactive and organised administrator to join us to provide excellence in learning and teaching support. This role supports the administration and delivery of learning and teaching across the Schools and the Faculty of Business and Law, ensuring the efficient operation of units and courses in all locations, modes of delivery, and study periods. If you are passionate about education and have strong organisational and technical skills, we want to hear from you.
Some Key Responsibilities:

Maintain knowledge of learning and teaching policies, providing guidance and support to academic staff while escalating issues to the Teaching Support Manager as needed.
Assist Academics to create unit outlines and ensure compliance with the Learning Management System, making all necessary resources available to students.
Communicate effectively with staff to facilitate teaching delivery and provide user guidance on digital systems.
Monitor and maintain class information, administer course changes, and support the engagement and payment processing for casual academics.
Track critical university dates and deadlines, ensuring timely communication with staff and directing student inquiries to central services.
Build strong relationships with learning and teaching academics through consistent feedback and communication.
Undertake other activities which the incumbent might reasonably be expected to do, and which are consistent with the accountabilities and responsibilities as listed above.

Essential Criteria:

A degree qualification; or a diploma qualification with considerable relevant experience; or an equivalent combination of relevant experience and/or education/training.
Demonstrated ability to provide guidance to others on procedural matters and ensure compliance with policies and procedures.
Demonstrated interpersonal skills, especially the ability to deal with a wide variety of people with cross cultural sensitivity, providing a client focussed service.
Demonstrated well developed written and oral communication skills with the ability to communicate information clearly and professionally.
Demonstrated ability to organise work activities according to priorities and to multi-task to ensure deadlines are effectively met.
Demonstrated ability to show initiative and the ability to solve problems arising from non-standard issues.
Demonstrated ability to work independently as well as collaboratively as part of a team.
Demonstrated computer literacy with skills in a wide range of applications including word processing and/or spreadsheet packages and email.

Desirable Criteria:

Experience in a student and/or academic support related position.
Demonstrated understanding of relevant policies and procedures.
Proficiency in Curtin's systems, applications and programs, such as Blackboard, Student One and Akari.

As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.
Join us!
Please provide a cover letter, and your CV to allow us to assess your suitability for this role.
Applications close: Friday 22nd of November
For more information about our university, please visit www.curtin.edu.au
Applicants should note that prior to appointment, any offer of employment is subject to completion of National Police Records checks, and background, integrity, and reference checks to Curtin's satisfaction.
If you have any queries in relation to the application process, please contact our careers team on ****** or 08 9266 9000 (option 3,1) and quote the Job Reference number.
Disclaimer: Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.

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Nominal Salary: To be agreed

Job Function:

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