• ASO2 salary range $58,709 - $63,154 p.a. + super• Full-time contract up to 30 Jun 2025• Based at TAFE SA Regency CampusAbout TAFE SAAwarded the Training Provider of the Year at the 2021, 2022 and 2024 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.By working with TAFE SA, you'll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.About the roleThe Support Officer (Student Experience) at TAFE SA plays a vital role in ensuring the smooth delivery of high-quality education programs by providing comprehensive administrative and customer support. Positioned within the Students Strategic Planning and Policy division, the Support Officer works closely with internal teams and external stakeholders, including students, staff, and community members.Working in our Customer Support Contact Centre, this role is essential to maintaining a high standard of customer service, with a focus on student-centred solutions and process efficiency. Collaboration, adaptability, and adherence to policies are key components of this role, ensuring TAFE SA's business operations run effectively.Special ConditionsThe successful applicant is required to demonstrate having a valid Working With Children Check (WWCC) prior to being employed. Applicants who do not hold a WWCC will need to apply at Department of Human Services (DHS).Some out of hour's work may be required during peak periods in line with business needs.The incumbent may need to travel to an alternative location, when required.Intrastate and interstate travel as well as overnight absences may be required.Incumbent will be required to participate in the department's Performance Development Program.Eligible to work in Australia.Application InstructionsAll applications must be submitted online.Your application must address all Key Selection Criteria as listed in the Role Description. Provide examples outlining your skills, experience and knowledge of each criterion, and how you put them into practice. It is important that you identify skills you may have which are not directly specified in the Role Descriptor and yet, in your opinion, would enable you to perform well in the position.Inclusion and Flexibility StatementAt TAFE SA, we ensure our workplaces are safe, inclusive, supportive and respectful. We do not accept discrimination, harassment, or violence of any kind. As an Equal Opportunity employer, we strongly encourage applications from First Nations people, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQA+ and people living with disability.TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.EnquiriesSharon JackaStudent Engagement & Customer ServiceE: ******
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