Support Coordinator - The Way Back Support Service Be yourself, because together we make a difference. At Hunter Primary Care, we recognize you, we respect who you are and what your individuality, skills, experience, and talents can bring to the team. It's your journey, Grow with us!
The Way Back Support Service is designed to support continuity of care by providing non-clinical, assertive outreach, follow-up care, and practical support to individuals directly after a suicide attempt.
To be successful in this role, you will be highly motivated, work well in a team, and possess excellent verbal and written communication skills. You will be able to engage and support people who may be experiencing significant distress while working to facilitate connection with relevant support services. This role is currently offered on a fixed term part-time basis until May 2025.
ABOUT THE ROLE The primary purpose of the Support Coordinator is to provide direct support to individuals in the first three (3) months following a suicide attempt. In particular, the Support Coordinator will:
Improve access to high-quality aftercare support helping people to stay safe; Build capacity of people to self-manage distress and improve their mental wellbeing; Improve links with clinical and community-based services to meet individual needs and circumstances; and increase social connectedness and links to supportive networks (families, friends, peers, and carers). SKILLS & EXPERIENCE Sound understanding of the personal, family, and social issues associated with suicidal ideation and attempts, including awareness of groups identified to be at increased risk of suicide. Demonstrated skills and ability to work effectively with clients, family members, and service providers to identify solutions. Highly effective communication skills, particularly with individuals and their families/carers who may be experiencing significant distress. Experience liaising with external service providers including tertiary mental health services, GPs, and other community-based services and organisations. Sound understanding of recovery principles and/or strengths-based principles. High level of competency using technology to coordinate client care, collaborate with other providers, and report outcomes guided by the Quality Improvement and Clinical Governance Framework. Demonstrated interest and/or experience working with cultural and community groups known to be at a higher risk of suicide (e.g., males, Aboriginal and Torres Strait Islander people) highly regarded. Prior experience working with Hunter-based services within the Mental Health and Social Services sectors advantageous. Tertiary qualifications in Mental Health or Social Services related fields is desirable but not essential. Current NSW Working with Children Check clearance. Recent or new (employer facilitated) Criminal History Check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. This position is a Health & Wellbeing Services Level 2 position under the Hunter Primary Care Agreement 2021. Hunter Primary Care offers you:
Generous salary packaging up to $15,899 per annum Paid parental leave Professional development leave, study leave, and clinical supervision Paid mental health leave Employee Assistance Program HOW TO APPLY HPC is committed to an inclusive workplace. If you require assistance to submit your application, please contact our People & Culture team on 02 4925 2***. Applications for this role will be reviewed as they are received; we reserve the right to close this vacancy once a suitable candidate is found.
For further information regarding this position, please contact Amy Bailey, Program Manager – Suicide Prevention on 1300 364 184 or visit our website. To apply for this position, click on the Apply button and upload your resume and cover letter.
We encourage people with lived experience of diversity to apply, including Aboriginal and/or Torres Strait Islander People.
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