About LifeFlight
LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.
About The Role
As a Support Care and Administration Officer, you will be integral to LifeFlight Foundation's goal of raising funds for life-saving equipment, new facilities, critical care doctors and beyond. Your role supports our investment in vital training, research, and innovation programs, all aimed at discovering more ways to save lives and ensuring that every individual has equitable access to life-saving healthcare, regardless of their location.
This full-time, 12 month fixed-term maternity leave position is based in our Robina office. In this role, you'll be responsible for the efficient processing and management of all fundraising transactions. This involves:
Transaction Processing: Accurately handle all fundraising transactions, including data entry, banking, and receipting.
Supporter Experience: Deliver exceptional supporter experiences across various channels.
Financial Coordination: Coordinate daily with the LifeFlight Finance team for smooth information transfer.
Compliance: Ensure receipting aligns with internal, external, and legislative requirements.
Data Management/Processing: Data entry and administration within Salesforce CRM. Exporting, cleaning and formatting of data within Excel.
Relationship Management: Manage relationships with suppliers and internal teams.
About You
Are you skilled in communication and detail-oriented? If so, we invite you to join our team and thrive in a supportive environment where you'll have the opportunity to make a meaningful impact. The skills and experience that will help you succeed in this role include:
Experience: Previous experience in data processing and customer care role.
Technical Skills: Proficiency in Microsoft Office, in particular Excel, and CRM tools.
Communication: Outstanding written and verbal communication skills.
Professionalism: A courteous, professional demeanor with both internal teams and external stakeholders.
Multitasking: Ability to manage multiple tasks, meet deadlines, and prioritize effectively.
Work Ethic: Strong initiative and a solid work ethic to contribute positively to our team.
Why LifeFlight?
Meaningful Impact: Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organization is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.
Collaboration: At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.
Salary Packaging Options: As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.
Note: The successful applicant will be required to undergo background checks including a national police check as a condition of employment.
Applications will be reviewed as submitted and we will be conducting interviews throughout the process.
Applications close on Sunday, 22 September 2024.
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