Support Associate - Work From Home

Job Description:

Motorola Solutions is currently seeking a Support Associate to work from home in Canberra, Australian Capital Territory. This is a part-time position suitable for entry-level candidates with at least 1 year of experience. The ideal candidate will be hardworking, independent, a team player, and possess excellent persuasion skills.

Responsibilities:1. Provide customer support via phone, email, and chat2. Troubleshoot technical issues and provide solutions to customers3. Manage and prioritize multiple customer inquiries4. Collaborate with other team members to ensure customer satisfaction5. Maintain accurate records of customer interactions and transactions6. Stay up-to-date on product knowledge and industry trends7. Assist with other tasks as needed to support the team

Requirements:1. 1 year of experience in customer support or a related field2. Excellent communication skills, both written and verbal3. Ability to work independently and as part of a team4. Strong problem-solving skills5. Proficiency in Microsoft Office and other relevant software6. Ability to work from home and maintain a professional work environment7. High school diploma or equivalent

Benefits:1. Retirement plan2. Joining Bonus3. Dental insurance

Working Environment:At Motorola Solutions, we strive to spark creativity and motivation in an environment that inspires greatness. We believe in providing a supportive work environment where employees can thrive and grow in their careers.

Deadline to Apply:The deadline to apply for the Support Associate position at Motorola Solutions is July 5, 2024. Don't miss out on this exciting opportunity to join a leading technology company.

Equal Opportunity Statement:Motorola Solutions is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.