University of the Sunshine Coast – Buderim QLD
4 days ago , from Institute of Data Australia
90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556Professional Level 3Student ServicesCasualAdd to favourites Favourite View favourites
Student Services, Sunshine Coast Campus, Sippy Downs and Moreton Bay Campus, PetrieLevel 3, Step 6 $41.26 per hour, plus up to 11% employer superannuationMultiple casual opportunities availableThe Opportunity In this role, you will efficiently handle student inquiries through phone, email, and in-person interactions, delivering timely and accurate information. You will enhance student engagement by sharing relevant resources and directing students to appropriate services. Additionally, you will maintain student records with precision using CRM tools, ensuring data integrity and confidentiality.
For more information, please visit us online: Student Services
About you: You possess excellent communication skills, enabling you to engage and support a diverse student population effectively. You handle sensitive situations with empathy and maintain strict confidentiality. You are reliable and capable of working both independently and as part of a team.
To be successful you will possess: proven experience in a customer-focused role, ideally in higher education;high proficiency with CRM systems and digital tools for record management;quick to learn and adapt to new systems and processes; andstrong problem-solving skills to manage priorities effectively.Contact For a confidential discussion, please contact:
Joe Del Vecchio
Team Leader, Service Centre
Telephone:07 5456 3***
Email: ******
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at *********** or call +61 7 5430 2830.
Applications for this position close midnight, Wednesday, 20 November 2024.
A completed application includes a resume, noting your application will be reviewed in alignment to the requirements discussed in this advertisement.
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at https://www.linkedin.com/school/university-of-the-sunshine-coast/life/professionalcareers/
Working towards a better tomorrow We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We're not the biggest university. But we're growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.
We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.
Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.
We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.
Our collaborative, passionate and welcoming culture is what really sets us apart.Modern teaching & research facilities.Professional development and career pathway opportunities.We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative. Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr