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Support Analyst (Indigenous Identified Role)

Details of the offer

Westpac has been granted an S126 Exemption to sections eight (8) and fifty-one (51) of the Anti-Discrimination Act 1977 (NSW); this allows us to advertise and recruit this role exclusively to Aboriginal and Torres Strait Islander applicants.
How will I help?
As a Support Analyst, you will be taking the first steps in your career in technology! This is a fantastic opportunity for an individual who has some experience working in a corporate environment, has a background/education/certification in Technology and is seriously looking to build their career in Tech!
As a Support Analyst, you will support our wider Service Desk Operations team who are responsible for assisting internal customers with their IT enquiries. In this role, you will engage in reporting, analysis, administration and ticket-based tasks to ensure the team is running effectively. You will report to the Service Manager, who will support you to learn and grow in this role.
This is a fantastical stepping stone for an individual who is serious about wanting a career in Tech, who already has some technical knowledge and skills and is willing to learn. This role will require you to attend the Adelaide office for training and then become a hybrid role (2 days in the office) once you are proficient and able to work autonomously.
What do I need?

Genuine passion/interest in Tech
Desire to build a career in Tech
IT/Technology education or certification
Experience working in a corporate environment
Experience working in a technical role – highly desirable
Coding skills – highly desirable

Join our growing team and enjoy:

Competitive salary: We value your contributions and offer fair compensation.
Career growth: Develop your skills and advance your career within Westpac.
Ongoing support: Receive training, coaching, and feedback to help you succeed.
Diverse role: Explore different areas of the business and expand your knowledge.

What's in it for me?
You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
How to I Apply? Start here. Just click on the APPLY button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******.
Reconciliation at Westpac Group
Our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples have equitable economic participation and financial wellbeing. We seek to achieve this by listening to, learning from, partnering with, and elevating Aboriginal and Torres Strait Islander voices.
At Westpac Group our aim is to help Aboriginal and Torres Strait Islander Australians succeed by valuing culture, helping Indigenous employees build meaningful careers, providing better banking experiences for our Indigenous customers, and backing Indigenous business.
Westpac Group acknowledges the Traditional Owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past, present and future.

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