About the Company SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians. We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between. Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we're focused on understanding and meeting our customers' expectations. As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities. We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians. About the role As a Supply Chain Systems Specialist, you will lead the day-to-day maintenance and support of our supply chain enterprise information systems to drive continuous improvement. Your expertise will help optimise processes, ensure compliance, and resolve technical issues, ultimately contributing to the success of our business. If you have a passion for system support, delivery and optimisation and a commitment to compliance and stakeholder engagement, we want to hear from you! About Business Insights and Excellence The Business Insights and Excellence group drives operational excellence by enabling best business practices, economic pricing, supply chain management, and performance optimisation to support the broader business and partners in delivering reliable, cost-effective, sustainable, and future-focused outcomes. In addition, your responsibilities will include: Compliance & Governance : Ensure adherence to organisational and legal obligations, maintaining the Corporate Compliance Framework. System Support: Lead user support services, act as an escalation point for system faults, develop training strategies, and maintain data structures to ensure information quality and process efficiency. System Delivery : Collaborate with our IT team and software vendors on periodic system upgrades and any integration changes, manage user authority audits and feedback surveys, and compile performance and compliance reports. System Optimisation : Identify opportunities for system enhancements, and oversee their implementation when developed by system vendors including test script development/execution, developing internal processes to align with system changes, producing necessary documentation and facilitating the change with users. Stakeholder Management: Build and maintain relationships with internal and external stakeholders to optimise outcomes. Your success in this role will come from: Tertiary qualifications in Business Information Systems or equivalent experience. Proficiency in MS Excel and strong analytical skills. Excellent written and verbal communication skills. Ability to manage multiple tasks and meet tight deadlines. Experience with e Procurement technologies (e.g., Zycus, Ivalua) and ERP solutions (e.g., Hitachi Energy Ellipse) (Desirable). Familiarity with document management systems (e.g., Share Point) (Desirable). Experience in system implementations and enhancements (Desirable). To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team . Applications close 4pm, 11 November 2024. A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au . Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted. #J-18808-Ljbffr