Supply Chain Collaboration Manager - Northern Account Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led, resilient, and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. Collaboration Manager This role will require the job holder to work very closely with one of our most important customers, on site in Leeds 3 to 4 days per week. There will also be opportunities to connect with the wider Collaboration team at our Chiswick Park offices twice per month. Why join our team? The Collaboration team are looking for their next Manager to look after one of our priority customers! If you are motivated by delivering awesome results for customers and being part of a team, then keep reading! As a core team member of the Collaboration team for pladis you will own the end to end order placement to shelf edge for your relevant customer. What will this role achieve? You will be the main customer contact at Supply Chain Manager/Analyst level; working closely with S&OP, Commercial, CARE and the customer's supply chain/commercial teams to build a smooth flow of business between customers, pladis. What will be your key results? Management of COGS for specific account - avoid changes that add cost and look to implement changes to save money to pladis. Acquire and maintain an outstanding view from customer for collaboration. Engage customer in end to end walkthroughs with key partners from cross-functional teams. Achieve a top 5 finish for Supply chain & logistics + Customer service in the AGS. Work closely with S&OP, commercial and CARE, to achieve customer's OSA and Inbound service targets. Develop positive relationships with internal commercial teams continually pushing a shared agenda and forecasting processes. Capture intelligence on customer's supply chain strategy and competitors to ensure we continue to lead the way for collaboration within customer. Be the customer champion within Padis; vice versa, be the face of pladis within the customer, championing our business. Improve internal forecast accuracy by influencing customer orders in line with sales planner forecast, and by working closely with the customer and sharing back data. Pro-active management of supply issues on customer account - offer contextual communication to key partners and helps to deliver recovery plans. Work as a close team to successfully execute NPD launches, range reviews and other bespoke customer activity. What do you need for this role? Crucial Proven communication, and strong problem-solving skills with a willingness to think creatively to solve problems. Natural people person with the ability to build and maintain positive relationships. Excellent customer focus. Confident in presenting to all levels. Proven track record in dealing with ambiguity and conflicting priorities. Able to travel occasionally with overnight stays. Preferred Degree qualified is preferable but not crucial. Proven experience of working with retailers/discounters within supply chain and working within FMCG for another supplier. What will the interview process be? 1st stage interview - 45 minutes competency-based interview based on our company values and your experiences. 2nd stage interview - 60 minutes - a technical interview to understand your skill set. What does pladis offer you? Annual Incentive Plan (AIP) - this is the business's annual bonus scheme. Opportunity to self-enrol into Health Cash Plan. Private medical Insurance. Stakeholder Pension Scheme. Life Assurance Cover upon enrolment to Stakeholder Pension Scheme. 25 days + bank holidays. Holiday Enhancement Scheme. 1 Volunteering Day per year. Cycle to work scheme. Discount and Cashback Scheme - make your everyday spending work hard for you on major high street brands, supermarkets and services. Access to Employee Assistance Programme. Financial Wellbeing Support. Access to great training and development opportunities. Our winning traits and behaviours Purpose-Led - Energised by our promise to deliver happiness to the world with every bite. Agile - Ever evolving, never satisfied and never standing still. Collaborative - Willing to work with others for mutual success, transparent, a win-win seeker. Resilient - Quick to adapt to change, fast learner and persistent in the face of setbacks. Positive - Self-motivated, optimistic, courageous, and inspiring. Diversity and inclusion is central to everything we do and is reflected across our business. pladis brings together brands and people from around the globe - and this diversity is our great strength. We're an equal opportunities employer and believe in fostering an inclusive environment where we celebrate diversity of thinking and respect everyone's distinctive qualities and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL. About Us pladis is one of the world's fastest growing snacking companies and home to much loved brands including Mc Vitie's, GODIVA and Ülker. pladis also owns regional brands Jacob's, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake and chocolate. Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to 'bring happiness with every bite'. As a responsible business delivering the highest quality products and exceptional service, pladis' products have the potential to reach more than four billion people across the world.