The Supply Chain Coordinator will ensure accurate and efficient processing of AU & NZ retail and wholesale orders, following individual trading terms.
About DBG Health & Vida Corp: DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne.
With a team of over 800 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers.
DBG Health's consumer division Vida Corp comprises a number of leading brands in cosmetics, skin care, multivitamins/ supplements, personal care and more.
With over-the-counter market leaders including MCo Beauty, Natalis, Chemists' Own, Nude by Nature and Apohealth, Vida Corp continues to gain consumer preference by providing quality, affordable products on both the domestic and international stage.
About the role: Vidacorp is looking to recruit a Supply Chain Coordinator to ensure accurate and efficient processing of Australian and New Zealand retail and wholesale orders, following individual trading terms.
You will manage communication on stock levels and delivery dates, track freight, and advise stakeholders of any delays.
You will also ensure prompt and accurate processing of all invoices and credits.
Role & Responsibilities: Process all orders (domestic wholesale & retail) into ERP within 24 hours.
Ensure accurate invoicing, including VAT and freight charges.
Investigate order discrepancies and damages, generate adjustments.
Manage customer accounts, credit notes, and returns.
Reconcile accounts and update inventory data in ERP.
Liaise with internal & external teams on stock issues and deliveries.
Monitor order status and proactively address delays or rejections.
Build relationships with stakeholders and drive best-in-class service.
Skills & Experience: Ideally 3+ years in Supply Chain / Logistics experience in a beauty / FMCG company.
Experience working with mass market distribution and international trading.
Experience in supply chain and logistics for an omni-channel brand.
Proven and demonstrable record of improving and maintaining solid customer service.
Demonstrated experience working within a fast-paced environment and the ability to work autonomously.
Ability to liaise and lead external 3 PL providers to adhere to service level.
Experience of working with ERP / order management systems.
Benefits & perks: At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact.
As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
Competitive salary package and STIP program.
Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.
L.
F Cosmetics, Nude by Nature, Chemists Own and many more.
12 weeks paid parental leave.
We are a values-driven business fostering a supportive and friendly team culture.
Enjoy the ability to work autonomously, empowering you to drive your own success.
Convenient head office location close to public transport, cafes and restaurants.
Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, Vida Corp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
Premium membership to the GO1 learning platform which offers fantastic learning and development courses.
DBG Health is committed to fostering a workplace culture that is safe and accessible for all.
We are an equal-opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity.
We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
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