Supervisor, Value Buds Bloor & Bathurst page is loaded Supervisor, Value Buds Bloor & Bathurst Apply locations Value Buds Bloor & Bathurst time type Full time posted on Posted 4 Days Ago job requisition id R2273 Job Title
Supervisor, Value Buds Bloor & Bathurst Job Description
About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.
About the Role We are looking for an experienced Supervisor who can handle curveballs like a champ. Not only will they be responsible for ensuring the store is in tip-top shape, but they'll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We're looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.
Role and responsibilities include, but are not limited to: Customer OfferingDeliver exemplary customer serviceGreet customers when they enter the store and take customer to product when requiredGenerate sales by educating, advising and suggesting products to every customerMaintain a high level of service and product knowledgeResolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaintsAccountable for product rollouts and product launches in partnership with managementUnderstand and utilize local market tends in partnership with managementEvaluate programs and promotions for effectiveness and offer recommendations to managementAssist customer from store and/or offer car service when appropriateCreate a culture that has a passion for CannabisDay to Day Operations Meet or exceed department financial targets through partnership with managementEnsure location follows merchandising and pricing guidelinesAssist in all operational duties in partnership with managementEnsure store is presentable and relay any maintenance issues to managementManage communication (mail, email, voicemail) in absence of managementManage ordering and receiving in partnership with managementActively aim to increase and share product knowledgeMaintain inventory levels in partnership with managementAttend OHS, LP meetings and training sessions as requiredStock shelves and cooler with productSet daily tasks for the store in absence of managementReview flyers, upcoming event and promotions; execute appropriatelyParticipate in routine store maintenance and cleaningStay up to with industry legislation, trends and new products Other tasks as assignedRegulatory Adherence Ensure that OHS, LP, CannSell and other regulatory requirements and procedures are implemented and adhered toMaintain First-Aid, LP and OHS TrainingMaintain CannSell CertificationComply with all OH&S (Occupational, Health, and Safety) policies and proceduresSupport and promote Nova Cannabis's and AGCO's (Alcohol and Gaming Commission of Ontario) social responsibility programsAdheres to all Nova policies, with a focus on Social ResponsibilityExperience and Qualifications Minimum, 1-year supervisory experience (preferred)Minimum, 2-years of customer service experienceMinimum, 2-years of retail and/or hospitality experienceCannabis, liquor or healthcare experience is preferredHigh School Diploma or equivalentValid CannSell certificationFirst-Aid Certificate is considered an assetMust complete and pass a Criminal Record CheckWorking knowledge of regulations as it pertains to selling cannabis in OntarioPersonal Characteristics and Requirements Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customersAbility to think on your feet and creatively problem solveOpen-minded and constantly identifying ways to improvePassionate about creating a positive, memorable, and tailored experience for every customerExcellent communication skills (written and verbal) and a professional demeanorTeam player who is passionate about supporting the overall success of the businessUphold ethics, confidentiality, and demonstrate a high level of discretion at all timesResponsible and reliableMust be 19 years of age or olderMust have reliable transportation to commute to/from workThanks for considering a position with us! Cheers!
We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.
Our Commitment to Diversity & Inclusion: NOVA is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, NOVA encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities. Number of Openings
1Time Type
Full time
#J-18808-Ljbffr
