Company DescriptionPullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, it's one of the most iconic hotels in Melbourne with a long legacy of providing first-class accommodation to business travellers, excited tourists, and energetic sports fans.Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.Hospitality is a work of heart,Join us and become a Heartist.Job DescriptionAt the Pullman Melbourne on the Park, we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as a Supervisor - Night Shift on a Full-Time basis.You will:Assist the Night Manager in preparing all overnight reports & cross-checking and balancing of daily transactions for all outlets.Maintain accurate guest accounts and provide precise, helpful information.Provide efficient service for guest registration and departure.Offer and maintain the highest level of customer service to the guests at all times.Ensure the safety of all guests and employees.Carry out tasks as specified by the Night Manager and/or Front Office Assistant Manager.QualificationsHave a good level of computer literacy - Excel and Opera.Be analytical and possess an eye for detail.Able to maintain strict security procedures to ensure guest confidentiality and safety.Adaptable with a guest-centric mindset.Must have previous experience in a similar role.Flexibility to work overnight shifts.Additional InformationOpportunities for professional growth and career advancement.A supportive and dynamic work environment.
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