DESCRIPTION
Field Service Supervisor – Alice Springs
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We are looking for a talented Supervisor – Field Service to join our team specializing in heavy vehicle & power generation equipment repairs and maintenance for our Alice Springs branch. This key appointment is responsible for coordinating all site-based activities whilst providing direction to a team of dedicated technicians.
RESPONSIBILITIES
In this role, you will make an impact in the following ways:
Efficiently manage the day-to-day running of the site. Plan, schedule and allocate all repair events for Alice Springs. Lead, mentor, and coach 2 field service technicians - oversee repairs and sign off on technicians' work - track and measure technician productivity and performance.
Build and maintain relationships with customers and suppliers and manage fleet assets for clients.
Provide technical support to the staff. Perform occasional on & off-site work, including on-highway and power generation sites.
Maintain a safe workplace in accordance with OH&S requirements. Conduct quality checks and identify opportunities for continuous improvement initiatives.
Maintain a high level of housekeeping, workflow, and traffic management on the site.
Assist the remote parts team with local inventory management and order processing.
QUALIFICATIONS
To be successful in this role you will need the following:
Proven supervisory/leadership experience with a strong technical background – ideally within heavy diesel.
Significant experience in a workshop environment with strong leadership and people management skills.
Heavy Vehicle qualification – highly desirable.
Motivated towards developing a high-performing and professional team and their commitment to safety and providing exceptional customer service.
Compensation and Benefits
Hourly pay rate commensurate with experience. $5,000 sign-on bonus. Location allowance. Housing allowance. Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Discounts with select private health insurance, PC software/hardware, and a range of vehicles. Annual remuneration reviews. Safety equipment/PPE and uniforms provided and a range of personal and professional benefits. Relocation assistance if moving within Australia (conditions apply).
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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