Supervisor || Duty Manager || Brady's Railway Hotel, AlburyBrady's Railway Hotel, located in Albury, is seeking a proactive Supervisor/Duty Manager to join our expanding team. If you have your RSA and RCG, are able and willing to work on a flexible roster, and are passionate about delivering high levels of customer service with a strong work ethic, we'd love to hear from you!The venue is a favorite of locals and visitors alike. Its reputation is built on simplicity, great service, and a fun, laid-back atmosphere.About Harvest HotelsHarvest Hotels is a hospitality company that acquires, develops, and operates pubs; currently owning and managing a portfolio of pubs across NSW with expansion into SA confirmed in late 2022. We are a dynamic and fast-growing business that is passionate about creating iconic pub experiences and bringing real benefits to the communities we are a part of.We operate "The Harvest Way," which is underpinned by four key values that shape our daily operations and overall culture. We are in hospitality for a reason, and that reason is people. From our customers to our staff, our investors, and each other, we always put our people first. We are all here to do a job, and no matter how big or small it may be, we get it done. From our responsibilities, roles, and contributions to the business, we own it, and we always find time to have fun along the way.Benefits and perksThe remuneration on offer is negotiable and will reflect the skills and experience you bring to the role, as well as the seniority and responsibility the role possesses. We are looking to offer both casual or full-time depending on the applicant's wants and skillset.We believe Harvest to be an employer of choice in regional NSW, with career opportunities extending beyond Albury & Brady's.Skills and experienceTo succeed, you will need to demonstrate the following:Proven experience for 2+ years in a similar roleExposure to managing teams of staff in high-pressure environmentsA focus on delivering the highest standards of presentation, product, and overall customer experienceAbility to work nights and weekendsThe ability to develop your staff in all aspects of their role including product knowledge, customer interactions, and specific service skills while fostering an enviable culture amongst your teamExperience and understanding of hospitality systems including POS, accounting software, and reporting toolsSound knowledge of Liquor & Gaming compliance
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