Superannuation Administrator (Insurance)

Superannuation Administrator (Insurance)

Full-time

Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. GROW Inc might just be that for you!
So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about. We're solving big problems in the Superannuation and Managed Funds industry.
How are we doing it?We're solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians.
We are currently hiring a Superannuation Administrator for our Insurance team. As a Superannuation Administrator at GROW, you will:

Process all assigned work within the contracted SLA
Ensure all work is completed accurately without errors (either processing or peer review)
Identify areas which impact your ability to meet accuracy and SLA commitments
Provide support to your team members to ensure we achieve our targeted SLA performance as a team
Advocate opportunities for continuous improvement working with your Stream Lead & Operations Support specialists to identify risks and defects relating to existing solutions to optimise operational efficiency and service excellence
Ensure all risks and incidents identified are raised immediately with your Stream Lead or Leader, including supporting any root cause (to reduce further risk) and active participation in the rectification process

To be successful in this role, we're ideally looking for candidates based in Melbourne or Sydney who have at least 2 years of experience in a similar superannuation administrator role.
Why you'll love working at GROW

Birthday Leave - Take an extra day off per year on your birthday!
Weekly Pay Cycle - No more waiting for PayDay!
Hybrid Work Arrangement - We have a true hybrid arrangement with no set days in the office!
Exciting Discounts - Think movie tickets, gift cards & even electronics!

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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