HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
Due to grow, we have an exciting opportunity for two Super Administrators to join the team! Work in our collaborative and high preforming Superannuation Administration team in the Gold Coast, and thrive off our awesome culture!
This is a hands-on role and you are required to deliver outstanding end to end service to our customers via communication, platform system functionality, business processes and client related product understanding. You will also be responsible for maintaining high quality levels of service at all times, in order to meet Superannuation industry requirements.
Please note this is a 12 month fixed term contract, with the possibility to go permanent.
\n What you'll do:Correspond with Members, Trustee and other service providersAttending to telephone enquiries from members and service providers and maintaining member account recordsDaily banking and processing benefit payments to membersAllocating contributions and benefit payments to member accountsPension set ups, pension payroll processing and Centrelink schedules Requirements:Super administration experience or a knowledge of associated legislation that operates in the superannuation environment – Highly desired. OR administration experience within the financial services sector (insurance / investments/ financial advisory - RG 146 OR administration experience that is transferrable Planning & Organisational skills and an ability to handle large volumes of work Deliver high quality service levels at all times Excellent communication & Interpersonal Skills and the ability to collaborate and work as part of a team
\nTHE HUB24 STORY We think?creatively?and we're not constrained by traditional thinking or barriers to success. We're led by?experts, realists with ideas, grounded in commercial reality who are?bold?enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24 Learn more about our employee benefits HERE.
Check out why our people love working at HUB24! We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so. If you don't feel you fit this role 100%, we would still love to hear from you. Tell us what you're interested in - you still might have a skill we didn't realise we needed!
The Recruitment Process: - Acknowledgement email once your application has been submitted.
- Our Talent team will start reviewing your application, if unsuccessful you will be notified.
- If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
- If you're a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
- Should you require any accommodations to the recruitment process, please contact ******** and one of our team will be in touch.
- Interviews can happen virtually or face to face with the hiring manager, or other members of the broader team. Depending on the role, there may be more than two interviews.
- Communication of outcomes to successful and unsuccessful candidates and feedback provided.
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here. 2024 Circle?Back?Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list. Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative