Travel Consultant (CruiseAbout) - Mornington Peninsular, VIC
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Brand: Cruiseabout
Work type: Full time, Hybrid
Location: Victoria
Categories: Leisure Travel & Retail
Key Responsibilities
Quoting, booking and invoicing cruise bookings and packages Ensure that KPIs are met, meeting and exceeding monthly sales targets Support and handle walk-in, email & telephone enquiries efficiently and accurately Maximise sales opportunities by upselling & cross-selling Monitor and action all relevant mailboxes daily Maintain accurate and comprehensive product information in order to deliver and generate sales Who are you?
Proven experience working in a customer service environment and working towards sales targets Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry GDS experience Exceptional focus on details, adept problem-solving skills, and thrive under pressure Ambitious, highly motivated, and proficient in organizing tasks efficiently What You'll Enjoy:
Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.
Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide.
Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry.
Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply.
Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers.
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family.
Mental Health: Support and Employee Assistance Program for staff and family.
Social: Regular awards nights, social team-building, and industry events.
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising.
Sustainability at the Helm: Committed to sustainable practices that protect the environment for the future of cruising and tourism.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Let's turn your passion for cruise holidays into an unforgettable journey with us!
Join the cruise revolution and let's make waves together!
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