Job Title : Cruise Consultant
Job no : 523228
Brand : Cruiseabout
Work type : Full time, Part time
Location : Queensland
Categories : Leisure Travel & Retail
Key Responsibilities
Quoting, booking and invoicing cruise bookings and packages
Ensure that KPIs are met, meeting and exceeding monthly sales targets
Support and handle walk-in, email & telephone enquiries efficiently and accurately
Maximise sales opportunities by upselling & cross-selling
Monitor and action all relevant mailboxes daily
Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
Proven experience working in a customer service environment and working towards sales targets
GDS experience preferred
Previous experience in the travel or cruise industry is preferred
Exceptional focus on details, adept problem-solving skills, and thrive under pressure
Ambitious, highly motivated, and proficient in organizing tasks efficiently
Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry.
Development: Individualised Learning & Development pathway options.
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more.
Flexibility: Monday to Friday week, business hours with flexible / hybrid options.
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within.
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.
Mental Health: Support and Employee Assistance Program for staff and family.
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.
Sustainability: The protection of our environment is essential to the future of tourism; as a leading travel group, we have made efforts to affect positive change to the environment.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Let's turn your passion for cruise holidays into an unforgettable journey with us!
Join the cruise revolution and let's make waves together!
#CruiseIntoYourDreamJob
#J-18808-Ljbffr