Future Team Leader (CruiseAbout) - Australia Wide (Remote) Job no: 523532
Brand: Cruiseabout
Work type: Full time, Hybrid
Location: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Remote
Categories: Leisure Travel & Retail
Key Responsibilities Quoting, booking and invoicing cruise bookings and packages Ensure that KPIs are met, meeting and exceed monthly sales targets Support and handle walk in, email & telephone enquiries efficiently and accurately Maximise sales opportunities by upselling & cross-selling Monitor and action all relevant mailboxes daily Maintain accurate and comprehensive product information in order to deliver and generate sales Who are you? Proven experience working in a customer service environment and working towards sales targets Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry GDS experience Exceptional focus on details, adept problem-solving skills, and thrive under pressure Ambitious, highly motivated, and proficient in organizing tasks efficiently What You'll Enjoy: Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures. Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide. Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry. Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply. Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills. Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers. Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family. Mental Health: Support and Employee Assistance Program for staff and family. Social: Regular awards nights, social team-building and industry events. Giving Back: Corporate Social Responsibility program supporting nominated charities. Sustainability at the Helm: Commitment to sustainable practices that protect the environment for the future of cruising and tourism. #J-18808-Ljbffr