About the role:An exciting opportunity to join Box Hill Institute as one of our Student Wellbeing Officers. This position is part time .6 (3 days per week) and is based at our Nelson Campus in Box Hill.The Student Wellbeing Officer provides a range of support, welfare, intervention services and programs to underpin the success of BHI Group students. The Student Wellbeing Officers also work closely and collaboratively to support stakeholders including teachers, managers, administrative staff, parents and other Student Life team members to improve student retention and success and ensure an excellent student experience.The Student Wellbeing Officer is a member of the Student Life team in Student Experience. This position will respond initially and appropriately to students at risk of disengagement from education, which may be a result of study difficulties but also mental health, life, relationship, financial or welfare difficulties.The Student Life Team works cooperatively with students and teachers to provide an engaging, positive and supportive learning community enabling high student retention and success, where the student voice is heard, and is reflected positively internally and to prospective students and clients. The Student Life Team is an important part of BHI's student value chain providing leadership in the development and delivery of a holistic, outstanding, and distinctive student experience so that the students have a seamless and improved end-to-end student experienceSalary for this role is PACCT 5 $73,730.51 pro rata plus compulsory superannuation. About You:A relevant degree in Youth Work, Community Services, Social Work, Counselling, or equivalentEligibility for membership with relevant professional association (eg ACA, AASW) desirable but not essentialDemonstrated and considerable experience in working to provide counselling, welfare, youth work or similar professional or educational support roles to vulnerable student groups, including the ability to provide individual support and liaison on their behalfAbility to provide timely and effective intervention in critical situations and to provide appropriate support and referral to students presenting with complex mental health and/or welfare concernsAbility to maintain confidentiality in accordance with legislative requirements and consult with senior Student Life staff as required. Capacity to deal confidently and courteously with people at all levels and from diverse backgrounds, and a commitment to providing a high level of customer care in a student support roleHigh standard of verbal and written communication with the ability to prioritise tasks, organise information and maintain and manage student records and reporting to required legal standardsHigh level skills in problem solving including ability to anticipate potential problems and pre-empt actions. Liaise with stakeholders to analyse issues and propose workable and positive solutions, implement and review solution effectivenessPolite, considerate, empathetic and diplomatic; Sees things from others' points of view, confirms understanding, and is able to get the best outcome for the person and for the work area. Can clearly determine the positives and negatives of any given action and can use expertise to logically present accessible choices to staff and studentsAbout Us: We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria.We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.Institute ValuesTogether we are curious, trustworthy and compassionate.Curious – We are driven to learn, grow and evolve.Trustworthy – We build trust by being honest and accountable.Compassionate – We are kind and respectful. Benefits: We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:Flexible work arrangementsCareer progression opportunities and reward & recognition programsOn-site parkingNovated leasing and salary packagingAccess to health & wellbeing resourcesEmployee discounts on health insurance, car rental, newspaper subscriptions and moreAccess to libraries offering ebooks, films, novels, children's books and so much moreDiscounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog groomingPurchased LeaveApplications close: 9am, Wednesday 6th November 2024If you have questions about this role, please contact Johanna Dutton via email at We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check.Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures. Box Hill Institute reserves the right to withdraw an advertised position at any stage.LGBTI Jobs is Australia's national job board dedicated to assisting Lesbian, Gay, Transgender, Transexual graduates and jobseekers connect with organisations actively engaged in LGBTI inclusion initiatives.