Student Support Officer (Attendance) Waterloo, Sydney, Australia About the role:This is a non-teaching position primarily focused on the administrative responsibility of monitoring student attendance, ensuring compliance with international student regulations. The role is critical in maintaining accurate records, identifying attendance issues, and supporting students to meet their attendance requirements. Additionally, the position contributes to the overall student experience by providing timely support and guidance throughout their time at the College.Key Responsibilities:Student attendance monitoring and record maintenance (including under 18) from Orientation to Completion.Supporting students with attendance enquiries via email and phone calls.Exam and excursion attendance administration.Support Compliance Team as required.Support Student Academic Services during Orientation and high impact times of semester.Support Student Engagement and Success Manager with attendance and intervention administration.Assist students with their enquiries, signposting them to the relevant person.Contribute to the continuous improvement, quality assurance, policy and procedures, relating to the student experience and student services in the college.Support colleagues in the Student Support and Experience Team, assisting others with tasks as required in peak periods.Assist with any other reasonable campus duties as required by the Senior Leadership Team.Maintain a professional, safe, clean and welcoming environment.Manage Student medical certificates (including exam attendance).Manage Authorised attendance for students.Assist in Orientation and Celebration of Success.About Us:Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.Diversity and Inclusion:Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.How to apply:Please apply online to lodge your application successfully. Applications close on 1/10/2024; however, we reserve the right to progress or confirm applicants prior to the close date. Applications received after the close date may be considered pending the recruitment process.To our agency partners – thank you for your interest; however, we will not be accepting unsolicited applications and we do not require support for this role at this stage.Successful candidates will require full working rights in Australia and undergo criminal records and working with children check.By submitting your application, you acknowledge and agree to Navitas' Privacy policy. Further information can be found at navitas.com/careers.
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