Student Retention Officer Student Experience Continuing, full-time $75,439 to $86,992 per annum (HEO5) Plus 17% employer superannuation Salary packaging options are available 5 weeks annual leave plus Christmas week shutdown, per annum Armidale based role Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position) Acknowledgement of Country The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations.
In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.
UNE emphasises its people, staff and students' growth and development.
We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.
Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce.
From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women's Society, and the many international cultural groups - all will feel valued and respected at UNE.
You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference.
Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan 2021-2030.
About the role As the Student Retention Officer, your role involves proactively engaging with specific student groups to deliver targeted and effective support.
You will facilitate students' access to both administrative and academic support services, while also coordinating with health and wellness resources when needed.
The primary goal is to ensure that each eligible student successfully completes their academic journey with comprehensive, tailored assistance.
About you To be successful in this role, you will have: A relevant qualification coupled with appropriate experience, or extensive experience and specialist expertise in supporting people with diverse needs.
Demonstrated excellent Administrative and time management skills with aptitude and capacity to learn software packages, data bases and systems relevant to student support.
Demonstrated ability to relate well to colleagues and students from diverse and often disadvantaged backgrounds About the Pillar Staff within the Student Journey portfolio work in close partnership with colleagues across the University, including faculty staff, to ensure a cohesive, high-quality student experience.
Additionally, they collaborate with students to encourage student agency, support co-contribution, and create an inclusive, supportive environment where students actively participate in shaping their university experience.
About Armidale Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living.
It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities.
Surrounded by mountain gorges, waterfalls and national parks, Armidale's natural beauty and distinct seasons make it an ideal place to live and thrive.
To find out more, visit https://www.visitarmidale.com.au/experience Enquiries and additional information To discuss this role please contact Steve Gully, Student Connect Advisor, phone: 02 6773 4508, email: ****** Closing Date: Midnight, Sunday 19 January 2025 Reference No: 224220 For further information about this position, please see the Position Statement below.
To Apply Please submit the following documents by clicking the Apply Now button below: Your application should be comprised of: i.
Covering letter; ii.
Responses to selection criteria; iii.
Current CV.
Commitment to Inclusion and Diversity UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.
About Our Process At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values.
All applicants will be contacted and advised of an outcome.
The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement.
Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.
National Police Check If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement.
Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).