Student Recruitment Manager
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Locations: Campus Surry Hills, Campus Ultimo
Time Type: Full time
Posted on: Posted 10 Days Ago
Time left to apply: End Date: November 25, 2024 (12 days left to apply)
Job Requisition ID: R24992
Who we are?At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That's why we're on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We've built a culture that celebrates community, collaboration and innovation, where people love what they do.
What's the job?
The purpose of the Student Recruitment Manager is to manage and support the team of Future Student Advisors (FSAs) in achieving the growth requirements of the organisation. The Student Recruitment Manager will be required to ensure all FSAs are meeting expectations for all experiences within the early student lifecycle, Prospect to first Census. This includes lead and application management & facilitating a path for students to enrol into their required study program.
This role functions in a fast-paced, high-pressure, and target-oriented environment. You will manage three direct reports, and given the small team size, it involves a hands-on approach with a primary focus on selling.
Day-to-day accountabilities:
Focus on achieving and exceeding annual sales targets through strategic planning and execution.
Call Monitoring and Coaching to ensure external calls are compliant and the team is providing exceptional customer service.
Responsible for the professional development and mentoring of team members, fostering a culture of continuous learning and growth.
Ensure customer journey activities are completed within agreed upon SLA's by the team.
Ensure Lead & Enrolment ownership rules are followed throughout the team at all times.
Ensure Lead and Applicant management guidelines are adhered to at all times.
Run Weekly or Fortnightly meetings with individual team members focusing on systems adherence, target forecasting, pipeline management.
Actively monitor and maintain accurate individual & team sales reports.
Ensure all reports are completed accurately and in a timely manner as directed by the Director and Head of Student Recruitment.
Who you are:
To be successful in this role, you will have:
Experience working in VET sales environment is essential.
Proven experience in leading & motivating successful sales teams.
Experience working in high volume, high pressure and target driven environments.
Salesforce CRM experience application & reporting.
Effective oral & written communication skills.
Time management skills.
Intermediate competency in the use of MS Word and MS Excel.
Why join us?Bold, modern and agile, we're Australia's fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country's most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you'll find endless opportunities for professional development and career progression.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
What we offerWe support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you'll benefit from:
Study free in a course/degree related to your position.
Flexible working conditions, allowing you to work remotely and from a campus near you.
Access to internal opportunities - Be supported to learn, grow and move across the organisation.
Hiring processWe aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact maur.bell @torrens.edu.au for confidential support to ensure an equitable, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant.
To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog.
We'd love to hear from you.
Applications close: 24th November
Job Reference: R24992
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at ******
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