26 days' annual leave including 1 for your birthdayOne of Australia's highest-quality and most trusted institutes of higher education 12-month max term contract located in Sydney Role We are seeking a detail-oriented Student Records Officer to maintain accurate campus databases and facilitate communication with stakeholders. This role involves managing student data, monitoring visa and passport deadlines, maintaining filing systems, ensuring completeness of academic records, conducting audits, and other tasks as needed.
Responsibilities Maintain and process data in the Student Management System, including data collected from students at orientation and throughout their courseEnsure student records are accurate and up to dateTrack expiry dates of visa and passport and follow up where necessaryEnroll students into subjects each trimesterLiaise with the Finance department to ensure receipts to student invoices are correctly allocatedUpdate student details in PRISMS, such as change of address detailsOngoing liaison with Student Experience, Admissions & FinanceRespond to student queries in a clear, timely and professional mannerProduce relevant student documentation as required, such as interim transcriptsAssist with student reports and information as directed by the Campus Manager and/or RegistrarCompliance with all company policies and procedures, including WHS legislation requirementsEnsure as far as is practicable that the workplace, under your control, is safe and without risks to health Requirements Minimum of 2 years experience in customer service/administration or office support roles within higher education institutions working with international students (essential)Experience working with student management systems and databases (essential)Financial background experience, interpreting financial data and making adjustments when necessary (highly desirable)Ability to plan, control, coordinate and manage activities with minimal supervisionAbility to facilitate and maintain key relationships with internal and external sourcesProven experience in data entry with excellent attention to detailAbility to work in high-volume environmentExcellent verbal and written communicationA motivated self-starterKaplan Business School At Kaplan Business School, we are one of only nine self-accrediting institutes of Higher Education (HE). We are recognised in Australia and globally as exemplars of international education, quality teaching, student support, employability and academic integrity. As such, Kaplan Business School is a winner of the Business School of the Year award at the prestigious global awards The PIEoneer Awards 2023.
We deliver undergraduate and postgraduate courses in business, accounting, IT, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership. Our flagship MBA program is Australia's second largest in terms of student enrolments and among the most highly regarded.
We have a friendly and flexible leadership team who cultivate a culture of innovative methods of teaching and learning across six Australian campuses as well as online.
Kaplan Australia has been recognised as an Inclusive Employer by Diversity Council Australia. We pride ourselves on being a kind and inclusive organisation that is reflective of our diverse student group across Kaplan Business School, Kaplan Professional and our Pathways Colleges, and truly value the richness and experience of our diverse team. We will use this momentum to continue to enhance our equity, diversity, and inclusiveness.
Don't delay in submitting your application! The closing day for applications is 1 st May 2024. #LI-DF1
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Questions Are you an Australian citizen or a New Zealand citizen or someone who has a visa granting you full work rights for Australia? *
Yes No Were you referred to this role by an employee at Kaplan? * Yes No If yes, please tell us the employee's name: * Are you a current or previous employee of any Kaplan company? * Yes No As part of Kaplan's recruitment process, we require our preferred candidate (at the offer stage) to complete a health declaration form and background check through Fit2work. The background checks we require will include right to work checks, working with children checks, criminal background checking and for some roles we will verify your qualifications. This information will help Kaplan to assess whether that individual has the required working rights and capacity to perform the role and will be able to work safely in our organisation. Do you agree to proceed? * Yes No Do you have experience working with student management systems? * Yes No Have you worked in a financial background before? This experience is highly valued for this role, as it involves interpreting financial data and making necessary adjustments * Yes No The salary range for this role is $65k-$70k plus super. Is this in line with your salary expectations? * Yes No Do you have a minimum of 2 years experience in customer service/administration or office support roles within higher education institutions working with international students? * Yes No Your IP address (15.158.60.57) has been logged. 524 Hits.#J-18808-Ljbffr
