James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.We now have an exciting opportunity for an enthusiastic client focused individual as a Student Placement Officer to join our team in the Academy.Full-time, continuing roleLocated at the picturesque Townsville Bebegu Yumba campus in tropical North QueenslandHEWL 5 $74,401 – $84,388 plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits WHAT YOU CAN ACCOMPLISH IN THE ROLE In this role, you will be accountable for:Providing high-quality and accurate placement advisory services to staff, students, and placement partners.Ensuring all student placement partner agreements are current to maintain relationships and collaborative links with relevant external organisations, industry partners, and placement providers to promote community engagement and the successful placement of students.Contributing to a high-performance culture within the student placement team, ensuring the timely and efficient administration of student placement programs within the Academy's Colleges.Assessing and monitoring the student's eligibility for student placement according to course requirements, placement policy, procedures, and host requirements.Monitoring, documenting, and reporting on student placement activity by maintaining University-wide student placement databases.Contributing to continual improvement of the service delivery and service satisfaction against the objectives of the placements team. KEY REQUIREMENTS FOR SUCCESS Completion of a degree or relevant experience or a combination of experience and/or education/training.Diverse experience working in a high-volume administrative environment managing client issues and sensitive matters, preferably in student placements or a higher education setting.Informed analytical and problem-solving skills to judge shifting priorities and conflicting deadlines, taking corrective action.Effective written and oral communication skills and interpersonal skills, to deliver a customer centric service with positive outcomes.Demonstrated ability to work independently and as a team member in a high-volume environment.Intermediate computer literacy across a range of computer programs including the Microsoft Suite and Adobe. WHY JCU?JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;A generous superannuation scheme with up to 17% employer contributions with UniSuper36.25-hour full-time working week5 weeks of annual recreation leave plus leave loading15 days paid sick/carers leave per yearCash out annual leave and time in lieu optionsUp to 6 months paid parental leaveA range of flexible working optionsAttractive options for salary packagingStaff study assistance and paid study leaveOngoing professional development supportFitness PassportCorporate discount on health insuranceFree Employee Assistance Program (coaching and counselling)Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns campuses HOW TO APPLY AND CONTACT DETAILSAre you ready to make a difference? Join us at JCU, where your future meets the tropics.Click the 'apply' button to be redirected to the JCU careers page and follow the below steps:Complete the application formUpload your current resumeUpload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.Applications close on 6th September at 11:55 PM AEST.For any enquiries about the role, please contact Laura Marsland on 4781 6510 or email .#J-18808-Ljbffr
