Student and Academic Services Officer (Generalist) Geelong, Australia About the role The Student and Academic Services Officer is responsible for providing high quality administrative and services support within the College/Campus across a broad range of academic and student services and administrative functions.
The position acknowledges the interdependence of student and academic related matters, the importance of front counter student facing activities and back office administration. The designation of particular activities will be subject to individual College/Campus requirements and may change over time.
The person we seek will support students and academics via the following means, but not limited to: Provide support to student reception with counter, phone and email enquiriesCheck the integrity of information and resources provided to staff and students via the Student Portal and Student Hub from trimester to trimesterProcess student requests for replacement documentationProvide administrative support to various student and academic committeesAssist with College activities and eventsProvide advice to students relating to College policies and procedures, program progression, transition to University and other student administrative related issuesThe person we seek will ideally have the following: Demonstrated ability to meet deadlines and deal with competing prioritiesExcellent attention to detail, including proofreading and editing skillsDemonstrated ability to relate well to students and professionalsAbility to independently resolve routine problems and issuesSense of responsibility and commitment to educationIT literacy (e.g. student information system or database, or customer relationship management systems) and experienceWhat we can offer you: A fun and supportive team environmentCareer progression and development pathwaysCollegial and collaborative environment with the aim of academic excellenceHealth & Wellbeing packages which includes free counselling for employees family, discounted gym memberships, movie tickets, discounts on travel, accommodation and insurance.About Us Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.
Diversity and Inclusion Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.
How to apply Please apply online to lodge your application successfully. For enquiries about the role, please contact Michael Alldis at
Applications close on Friday, 19/07/2024 at 05:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.
To our agency partners – thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage
For more information or to view other opportunities, please visit
Successful candidates will require full working rights in Australia and a working with children check.
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