As a Strata Manager, the role involves ensuring the legislative, financial, legal, risk, insurance, compliance, maintenance, and project aspects of a scheme. The role also has responsibility for assisting residents within the building with any disputes or concerns they may have.The following persons will report directly to this person:Strata AssistsVisionEstablish a clear vision: articulate a compelling vision and mission that guides your team.Lead by Example: Exemplify the values and work ethic that you expect from your team.As a team member, our emphasis is on embodying the core values of CNG:Better EverydayWe have each other's backNothing is bigger than the little things.We keep our word.Essential Job FunctionsMeetings:Liaise with committees to book meetings and prepare agendas well in advance of meeting dates.Review financials and understand what all items relate to.Pre-empt questions from owners and have answers ready.Prepare for meetings, attend meetings, and prepare and issue minutes of meetings before the customer pre-agreed timeframes.Maintenance and Project Work:Arrange quotations for works and send quotes to committee for review and approval.Follow up on quotes to meet agreed timeframes with committees.Facilitate major works, engage parties, and organise meetings.Work with parties on renovation applications as required.Liaise with all parties and keep them updated as required.Finance / Insurance:Code and re-code invoices in a timely manner to coincide with deadlines.Seek sign off and liaise with trades regarding their invoices.Manage queries with the committee, including any accounts and levy queries, and resolve outstanding matters quickly and efficiently.Review insurance quotes and send them to the committee with advice to assist their consideration and decision-making.Involvement and resolution in complex insurance claims.Strata Advice / By-Laws:Liaise with parties about breaches and reach agreement on resolution.Provide strata advice in relation to the SSMA, 2015 and other relevant Acts including Home Building Act 1989, Interpretations Act 1987.Issue warning letters and notices to comply.Mediate outcomes between parties.Provide advice on By-Law issues – pets, smoking, parking etc.Attend NCAT matters for mediation.Assist with renovations including providing advice, arranging by-laws, and meetings.Compliance / Risk:Involvement in various compliance issues including fire safety.Facilitate contract execution.Involvement in new developments, ensuring compliance with all warranty periods and providing advice and guidance as required.General Tasks:Arrange access for works in a timely manner.Forward requests for intra-office support – e.g., keys, reimbursements, investments, etc.Seek legal or other advice and provide guidance to committees.Education and ExperienceClass 2 or Class 1 licenceCompensation and Benefits30% Schedule B Charges of each monthBalanced approach to personal & work life.Demonstrates genuine compassion through actions.Finds a way to deliver solutions.Challenges the status quo.Flexible and practical.Confident in decision-making abilities.
#J-18808-Ljbffr