Archers the Strata Professionals are one of the largest and longest running Strata Management companies in Queensland, successfully operating our 6 offices for over 40 years. We offer personalised, proactive, professional advice and services to our clients through successfully adapting to the needs of the industry.
In October 2023 Archers was officially certified as A Great Place to Work.
Check out what we do at our website www.abcm.com.au.
About the job: We are looking for our next Strata Community Assistant to join our Gold Coast team. The successful candidate will work with an experienced team and consistently promote the company's key values – Professionalism, Integrity, Respect and Trust.
You will be responsible for:
• Assisting the Strata Community Manager with the day to day management of the portfolio
• Providing support to our clients, which may be owners, onsite caretakers or committee members
• Document preparation prior and post meetings through an electronic cloud-based platform - agendas and minutes
• High volume client interactions - emails and phone calls
• Distribution of correspondence
• Attending meetings, where required
• Arranging quote requests and work orders for maintenance requests and compliance requirements
• High volume electronic filing of records
• Participation in internal and industry education programs
About you:
You will have the following skills and experience:
• Excellent customer service skills
• Exceptional time management skills and the ability to multitask
• Strong written and verbal communication skills
• High attention to detail
• High level of computer skills
• Strong administrative skills
• Motivation to learn and succeed
• Positive attitude and personable
• Prior experience in either the Strata or Property industries would be beneficial, but not essential
In return the role offers:
• A supportive team environment
• A salary package that reflects your experience and abilities
• Annual bonuses and incentives
• Quarterly team building events
• Annual company strategy day and awards
• Internal training program
• Paid Strata education (SCA A100 and Cert IV)
• Access to flexible working arrangements
• Mentoring Program
• Access to career progression
How to apply:
Provide us with your resume outlining your skills and experience with a cover letter telling us why this is role is for you.
We would love to have you join our Gold Coast team.