ABOUT USGotcha Fresh Tea is a unique offering in the Australian tea space, much more than another 'bubble tea', Gotcha Fresh Tea is freshly brewed and made for each individual order.At GOTCHA, you'll find a passion and commitment to excellence , an emphasis on respects in how we treat our customers and each other.We are growing in dynamic ways and recognise that the right people whose values match those of the business, will enable us to continue our success.ABOUT THE ROLEIn the role of Store Supervisor at Gotcha Robina, a day in your life will include:Manage and work with Store Manager to manage the execution of our daily operations and running of the store including store cleanliness and presentationLead by example and drive our Team Members to deliver memorable customer service and experienceEnsure all Gotcha Robina golden standards are upheld at all timesWork with Store Manager to assist with people related tasks including training, development and coachingBuild morale and team spirit by fostering a work environment where Team Member input is encouraged and valuedPrepare and serve menu items to the highest standardComplete in-house training to keep you up to dateABOUT YOUTo be successful in the role of Store Supervisor at Gotcha Robina, you will have:Previous supervisor/management experience of minimum 1 year is essentialPrevious hospitality or retail experience is essentialExceptional customer service skillsAbility to lead and effectively communicate with a teamEnergetic, positive and guest focused with can-do attitudePassion for hospitality and love the energy that the industry bringsEnjoy creating memorable experiences for all our customersDriven to provide exceptional guest service at all timesAbility to work well collaboratively as part of a teamEMPLOYER QUESTIONYour application will include the following questions:How many years' experience do you have as a Store Supervisor?Which of the following statements best describes your right to work in Australia?How much notice are you required to give your current employer?Are you available to work on a rotating roster?What's your preferred work type?If this sounds like you, apply promptly through "Apply now" button or emailing us at ****** Types: Full-time, PermanentPay: $58,000.00 – $65,000.00 per yearBenefits:Employee discountExperience:Store management: 1 year (Required)Work Location: In personApplication Deadline: 28/10/2024Expected Start Date: 16/12/2024
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