Joining the Metcash FamilyAt Metcash, you're part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you'll be part of our high performing team, where you reap the rewards of our collective success now and into the future.
About the OpportunityWe have an exciting opportunity to join the Campbells and Convenience team as a Store Operations Manager based out in Bendigo. This role is responsible for supporting the Store Manager in all operational aspects of the store. This role is accountable for running the day-to-day operations of the floor, while ensuring that customers are serviced through the correct dispatch of products, and/or through support at the front end of the store.The Store Operations Manager will take an active lead in recruiting and training team members, ensuring the safe operation of the store and ensuring effective and efficient communication to the customer and the team.
In this Role You Will be… Support the Store Manager to manage sale of stock to ensure targeted sales margins are achievedGenerate sales to meet weekly budget and YTD budget targetsManage the training and conduct of all store operations team membersManage operational staff wages spend to the required % of sales on a weekly basis, to meet YTD budgetReview KRONOS exception reports and sign off on payroll for operational team membersManage daily operations and team members to ensure the store is faced, the store is clean and safeRetain all current customers and grow new customer base on a yearly basisUndertake tool box talks and team huddles with operational team members at least once a weekManage store security standards by following all Company policy and procedures relating to store securityEnsure all operational team members comply with and follow OH&S policies and procedures, food safety proceduresYou're Likely a Match… Experience in a similar role with excellent knowledge of wholesale / retail operations within grocery /Confectionery or Hospitality (Foodservice & Liquor) industryExcellent customer service skillsPossesses leadership, communication and motivational skills and techniquesAdvanced understanding of OH&S, HACCP and EEO policies, procedures and legislationsExcellent negotiation skills with relevance to supplier deals and customersHigh organizational skillsAbility to persuade and sellMake sound decisionsBusiness / commercial / financial acumenKnowledge of MS Office applications and other enterprise systems (SAP, etc)Life at MetcashExperience a supportive and flexible work environment. We are a FlexReady accredited workplace! Enjoy a 5th week of annual leave every year after your first year. Benefit from 2 well-being days and 1 volunteer day annually. An abundance of learning, development, and career growth opportunities. 12 weeks of gender-neutral paid parental leave for primary carers. Proudly awarded the "Bronze Employer for LGBTQ Inclusion". Recognized as the 45th in the "Equileap Top 100" globally for initiatives on gender equity. A neutral gender pay gap of under 5% as published by WGEA 2022- 2023. Gold accreditation by Mental Health Australia. Incredible value discounts and perks through our team member app, "Our Local".
About UsMetcash is Australia's leading wholesale distribution company, with revenue exceeding $18 billion in FY23. We're also an ASX top 100 listed company. We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the 'Best Store in Their Town' by providing merchandising, operational and marketing support across our food, liquor and hardware pillars. We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.
Join us and become part of something bigger!
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