Piccolina Gelateria has become a Melbourne institution since launching in 2015, with iconic store locations including Collingwood, Hawthorn, St Kilda, Richmond, the CBD and Chadstone's Social Quarter. We take pride in our amazing gelato and our beautiful stores; our gelato is made from scratch using only the very best raw and seasonal ingredients, and our stores have won design and architectural awards.
We are on the hunt for our next group of Store Managers & Supervisors who are passionate about hospitality, customer service, and serving authentic Italian gelato as we grow to more stores in 2025 and beyond.
Key responsibilities include; Take pride and ownership over your designated store
Providing outstanding customer service, and equipping your team to do the same
Maintaining excellent store presentation standards at all times
Ensuring daily operations are well managed and the store is always clean and running smoothly
Undertake food safety & hanging training
What we're looking for in our store leaders: A true people person who knows how to bring the vibe!
Ability to motivate the team and bring the best out of each person.
A genuine care factor for customers and a commitment to exceptional service.
A passion for gelato—and enjoying it every day!
This is a full time position working 38 hours per week across a 7-day-week roster including a mix of days, nights, and weekends. Full Australian work rights are essential. Not accepting working holiday makers or student visas.
A Career with Piccolina. Business growth means opportunities for individual growth and progression. With new stores opening and an expanding support team, we are committed to training, coaching and ongoing support to bring the very best out of every member of our team. If you're ambitious and ready to learn, the sky is the limit.