Job details Here's how the job details align with yourprofile . Pay $58,000 - $64,000 a year Job type Full-time Shift and schedule Overtime Location Pulled from the full job description Full job descriptionWe are currently seeking an organised, proactive and driven Store Manager to join the team in our beautiful Woodgrove store. If you DREAM of taking the lead in retail operations, DARE to take on the challenge of developing a high performing team and CARE about providing a world-class service, then we'd love to have you join us.THE ROLEReporting to the Operations Manager, the Store Manager is responsible for leading the store through focused ability in coaching, motivating, and team goal setting. Aligning with the Assistant Store Manager to deliver expected excellence in store performance, retail store operations and achieving our Pandora business goals.At PANDORA we are guided by four values:We dream, are visionary and go beyond the obvious. We dare to pursue bold ambitions with courage and speed. We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and we deliver on our promises to colleagues, customers, partners and stakeholders.We are all ambassadors for our brand, and together we make up the Pandora community.Responsibilities include:Responsible for positively influencing and delivering sales resultsDeliver an exceptional customer experience culture always, by ensuring the Pandora selling style is executed by all team members during every customer interactionAbility to motivate and drive your team to achieve outstanding metrics, both individually and team basedInspiring leadership skills and ability to develop your teamAbility to resolve all customer concerns proactively, consistently and professionallyDrive Pandora Club membership and customer loyalty through outstanding customer service, amazing customer events and a welcoming atmosphere in your storeEnsuring that stock is managed effectively in order to maximise store salesAbility to effectively roster to the needs of the business, recognising the key strengths of your team to achieve maximum productivityManage the day-to-day store inventory process by adherence to company policies and proceduresEnsure the Pandora 5 Essentials of VM is consistently adhered to within your storeEffective communication skills with the ability to adapt style depending on the audience and situationAdhere to company WHS policies and procedures, by both observing and practicing safe work methodsTHE INDIVIDUALThe ideal candidate will be a highly capable leader who will confidently support their team to provide an unforgettable PANDORA in-store experience. Our store teams are the ambassadors of the PANDORA brand.You have a minimum of 2+ years experience in managing a high volume.Experience in leading and developing a medium team in a premium retail environment (5 -10 Brand Ambassadors)You have experience within a KPI driven environment and understand how to drive these for ongoing growth and successProven track record of leadership and coaching of high-performing teamsAbility to work with POS systems, Microsoft applications and portable devicesAwareness of priority management within a store environmentExperience in onboarding, and training of all new team membersConducting performance reviews and upskilling teamExperience in executing company visual merchandising standardsTHE REWARDWe are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:Generous staff discount on all Pandora productsStaff benefit program and incentivesReady to create amazing moments and build your career?Then come and Craft The Incredible with us#J-18808-Ljbffr
