Monday-Friday role with rotating weekendsA step into the healthcare world - training is providedAre you interested in making a difference to people's lives?
Do you want to use your customer service and sales skills for something good?
At ResMed we want people to "Awaken their best" by offering solutions to help people get the best night's sleep possible.
We are looking for a Store Manager to join our ResMed direct to consumer business to manage our team and ever-growing customer base to help with their sleep health.
About ResMed: Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. We are looking to solve unique and exciting challenges utilising technology and connected solutions to impact over a billion people. We have an innovative 30 year history as global leading medical pioneers but now is the time to continually push boundaries, innovate in new spaces and help improve people's health on a large scale. To learn more, visit ResMed.com and follow @ResMed.
Let's talk about the role: The Store Manager is responsible for the effective operating, running and achievement to budget of their store/s through effective leadership and management of their teams and developing an exceptional customer centric culture. Reporting to the State Sales Manager, the Store Manager is responsible for ensuring that team/s are inspired and empowered to deliver the achievement of sales, key performance indicators and customer service aligned with our vision to ensure that each customer's needs are met through our products/services and they are achieving a good night's sleep.
Driving a culture that is laser focused on amazing customer serviceEffective leadership and management of the teamLead, motivate, develop & drive the team to achieve commercial targets. Demonstrate an energetic approach in both sales and managementLiaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain businessManage, coordinate and approve leave applications for team members. Ensure alignment with roster requirements. Manage store rosters aligned with sales volumes and team members leave. Ensure each store is running at optimal staffing levels.Recruit, on board and mentor staff as requiredManage stock control including but not limited to ordering, movement through stock transfers to and from the store, stock takes etc. Complete merchandising as required.Maintain relationships of key stakeholdersWork collaboratively with multi-function teams and other store managersLet's talk about you: Previous success in retail managementAbility to recruit and motivate a team. You have an open mindset to change and a strong ability to lead others effectively through changeSales focused and goal-drivenDisplays excellent interpersonal, communication and mentoring skillsA passion for creating a fantastic customer experienceHas full knowledge of own area of responsibility and applicable practices and proceduresHaving the experience in managing the performance, training and development of a team is an advantageTo really get us excited, you will be driven to learn new skills and keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career.What's in it for you: Training is provided - we look for a great attitude and someone eager to learnJob satisfaction - you will come to work each day knowing you are making a differenceRewards - monthly and quarterly sales bonusesBenefits - as part of a global company we provide benefits such as Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), 20 weeks Paid Parental leave, 2-day Volunteer leave and Carers leave, every new hire gets a ResMed onboarding pack prior joining, and many more!Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
About UsAt ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 140 countries. To learn more, visit ResMed.com and follow @ResMed.
ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
(US/Canada only) ResMed is an equal opportunity/affirmative action employer. ResMed is an E-Verify Employer. ResMed is a smoke-free workplace.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant!
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