Established in 1915, Haigh's Chocolates is the oldest family-owned chocolate maker in Australia.
Run by the fourth generation of the Haigh family, we employ over 850 people across 21 retail stores currently located in Adelaide, Melbourne, Sydney, and Canberra, as well as online, plus two factories and a head office.
Using only the finest and freshest ingredients, Haigh's prides itself on being a chocolate 'bean to bar' specialist, committed to the art of premium chocolate making.
Haigh's roasts their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate.
Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh's creates exquisite chocolates that look and taste delicious. We're excited to offer a fantastic opportunity for an experienced Store Manager to lead our Glenelg team.
Reporting to the Area Manager, this permanent full-time role provides a chance to take on a pivotal leadership position as our business continues to grow and evolve.
Whether you're an experienced manager or looking to take the next step in your retail career, this is a fantastic opportunity to lead and grow a team, deliver outstanding customer experiences, and contribute to our continued growth plans.
Key responsibilities include: Passion for achieving exceptional customer serviceLeading by example, always displaying the company valuesEnsure a safe working environment for all team members and customersTraining, development, and performance management of team membersMerchandising and stock replenishmentA willingness to gain expertise in product knowledgeRostering your team in line with store trading requirementsSkills and experience: Previous leadership experience in retail or hospitality (essential)Experience in developing and coaching a teamExperienced in all facets of financial store management and reportingExperience achieving sales targets and maximizing profitA professional approach to troubleshooting problemsAbility to work under pressureAbility to motivate and inspire your teamStrong written and verbal communication skillsWhat's in it for you: A competitive salary, plus incentivesEnjoy a great work/life balance by working 1 weekend a monthGenerous employee discounts and other benefits such as extra leave daysCareer advancement and opportunities both local and interstateLearning & development opportunitiesExciting discounts from a wide range of providers, including travel, retail, groceries, F&B, and moreAccess to our wellbeing programIndulge in plenty of delicious chocolate!Haigh's believes that by valuing differences in backgrounds, cultures, abilities, and experiences, our work environment will be free from bias and prejudice.
We are committed to making reasonable adjustments for those with disabilities to provide a positive barrier-free recruitment process and supportive workplace.
Sweeten your career and apply today!
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