Management - Store (Retail & Consumer Products)Full timeAt salt&pepper, we are creators of homewares and decor accessories that go beyond functionality. They bring joy and create memories. Our products are designed to enhance your everyday moments.We are in an exciting period of transformation as we embark on our 5 year growth strategy. This is an amazing opportunity to make an impact and manage our Essendon store in VIC!About The OpportunityKey responsibilities will include:Provide exceptional customer service to ensure customer expectations are exceeded, resolving customer issues as they ariseCoach and develop team members in all aspects of their roleMonitor, review and manage store sales performance against targets, driving improvements and strategy development as requiredComplete store administration to ensure compliance with policies, procedures and legal requirementsManage and maintain store expenses within budgetRoster team members for effective store coverage and in accordance with Award requirements and store budgetsEnsure all team members maintain strong product knowledge, store presentation, stock presentation, and housekeeping standardsManage all POS processes in an efficient and effective mannerManage the minimisation of loss or damage to stock and assets in storeConduct localised competitor activity by scooping the local market and providing feedback to the Regional ManagerAbout YouTo be successful in this role you will possess the following experience, skills and attributes:Passion for, or experience in homewares highly regardedStrong interest or qualifications in interior design / decoration highly regardedStrong leadership skills with the ability to coach and develop team membersDrive to succeed and run a highly profitable storeExceptional customer focus, being passionate about the customer and the brandWhat's Next:If this sounds like you, submit your application now by attaching a cover letter and resume, outlining why you are the perfect fit for this role.
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