Employment Type Permanent Closing Date 14 Mar 2024 11:59pm Job Title Store Manager CHADSTONE Job Summary As the Store Manager to one of Telstra's flagship retail stores, you will empower and develop your team to provide customers with quality experiences! Based at the newly fitted out, magnificent Chadstone store, you will be a people and customer champion ensuring extraordinary service, in-store presentation, and operational excellence are maintained while driving a positive culture and growing the people and business around you to success. Job Description An experienced people manager, you will provide inspirational leadership and drive positive engagement to create a culture of high performance for our amazing people. You will develop, coach and mentor your team to deliver delightful customer experiences with every walk in. Key responsibilities: Develop a harmonised team culture, motivate talent, and ensure a safe workspace where all team members shine and are respected. Lead your team to customer service targets, fostering performance and compliance Effective implementation of our customer sales model and guidelines on Doing Good Business Responsibly. Your Skills and Experience A proven people leader who promotes a collaborative and energetic team environment that drives trust, integrity, and high-performance standards, through coaching and mentoring A continuous improvement mindset ability to collaborate and innovate into super-charging our customer experiences Numbers focused, you will be able to take a holistic view of the business and drive sales through your people. What's in it for you: Highly rewarding sales environment with excellent career growth prospects A gender-equal Parental Leave policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receiving superannuation contributions on both paid and unpaid parental leave In depth coaching provided in-store and online All the tools to get you going including a uniform, high-spec mobile phone and plan . Extra perks such as 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners Take part in Industry recognised training & unlimited learning . Level up your skills with access to 17,000 on-demand learning programs. Plus so much more! If you have a passion for retail, a desire for a stimulating career and would thrive as part of our fun, dedicated team to deliver a unique, memorable experience to our customers and your team every time they enter your store – a job at Telstra is for you! If this full-time opportunity sounds like a perfect fit for you, we'd encourage you to apply! Why Telstra? Retail Opportunities at Telstra When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.
