Management - Store (Retail & Consumer Products)Full timeWe are looking for a natural leader who is passionate about team collaboration and development, together with providing a memorable shopping experience for our customers.As Store Manager, you will oversee all aspects of store operations, ensuring profitability, staff training, great customer service, and brand consistency.Your ability to lead, coach, and inspire your team will be essential to achieving further success in this fast-paced retail environment.Key Responsibilities:Create an empowering team environment to deliver outstanding resultsManage day-to-day operations, including stock management and visual merchandisingEnsure OH&S and company policy complianceProvide an exceptional customer experience and build a loyal customer networkInitiate and implement strategies to achieve KPIs and drive improvementsRecruitment of team when requiredProvide a supportive and engaging environment for the teamWhat we ask you to bring to the role:Strong leadership and management skills including previous experience managing a team (minimum 3 years)Proven ability to engage and motivate your team to achieve KPIsA passion for retail and providing superior customer experiencesExceptional communication and organisational skillsCompetency in stock management and operational efficiencyAn abundance of energy, positivity, and an ability to build great team dynamicsAbility to work a Tuesday to Saturday roster with flexibility to alter your roster 5 times per yearAbout Us:Jo Mercer is a proudly Australian operated business since 1998 and has grown to become one of Australia's most loved footwear brands. The success of Jo Mercer has been built on the core fundamentals of fashion, leather, and quality.Working for Jo Mercer:We value Initiative, Teamwork, Integrity, Empowerment & Customer focus2 free pairs of shoes per year (1 upon commencement)Opportunities for advancement in a constantly growing companyUnlimited staff discount of up to 60% plus family & friends discountRecruitment referral program up to $1000Employee Assistance Program and moreAt Jo Mercer, our commitment to innovation and people are central to achieving a unique and supportive company culture.Jo Mercer is an Equal Opportunity Employer.
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