Do you aspire for a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission?
Oversee all digital projects and ensure smooth operation for all digital tools and applications.
Develop, manage, and execute innovative digital solutions for all digital channels such as ads, automation, emails, chat, websites, mobile, messengers, IoT, and other initiatives.
Schedule and support orderly flow of digital projects from initial scoping and development to delivery and production of final assets.
Plan new digital services and solutions, conduct testing, verify usability, ensure the best user experience and ensure conversion optimization.
Interpret, analyze, and craft insightful analyses and actionable recommendations.
Identify digital trends, opportunities, and threats, both worldwide and within local markets.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in digital media, IT, Marketing or equivalent.
Preferable with 3-5 years of working experience in the related field is ideal for this position.
Experienced with data analytics, SEO, digital marketing, UI/UX, software development, CRM strategies and customer experience.
Experienced with machine learning, artificial intelligence techniques, and their implementations.
Experienced in evaluating technology solutions for fit and feasibility against use cases as well as assessing the companies for viability.
Possesses superior tactical skills while taking the initiative to drive and execute multiple activities concurrently.
Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.
We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.
Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry.
Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
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