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Step Up Process Assistant Pool, OperationsSector: Operations and Facilities Management
Role: Assistant
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online.
We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.
Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.
Every day we solve complex technical and business problems with ingenuity and simplicity.
We're making history and the good news is we've only just begun.
Summary:
Amazon is a highly data-driven company highly passionate about its customers.
In this context, it is vital to ensure the customers always get their orders on time and with quality.
The processes at the FCs are largely manual involving large numbers of associates.
One of the most critical roles is that of a Team Leader who acts as a mentor/guide to the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
In this role, you will be responsible for driving up the sortation & line haul infrastructure in the region which includes identifying the new routes.
Step Up Process Assistant Opportunity:
- This is an opportunity to step up into a process assistant role for a period of time.
Key job responsibilities
Job Deliverables as Step Up Process Assistant:
Daily Management of shiftAdministrative management of associatesJob allocation to associatesMonitoring and mentoring of associates on productivity, quality and safetyAnalysis of the data reports to identify performance bottlenecks and improve performanceMonitor status of problem solve queuesResponsible for shift quality and associated action plansPreparing and implementing training and development plans for associatesConduct a 4M and 5S audit for the respective work stations on a daily basisImplement the formal process control and process improvement mechanisms such as KaizenDefining the transportation process from FC to FC/RSCEnsure enough bandwidth in sortation team to ensure peak time delivery managementContinuously improve the throughput and attain a sustained level of delivery performance improvementStand-in for Area Manager BASIC QUALIFICATIONS High school or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachWork 40 hours/week, and overtime as required PREFERRED QUALIFICATIONS 1+ years of Microsoft Office products and applications experience Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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