Administrative Assistants (Administration & Office Support) Full time When disaster strikes, we respond FIRST and FAST , to deliver contemporary and innovative solutions that save valuable property and livelihoods, carefully restoring lives, piece by piece.
To continue to meet the needs of clients and retain an excellent reputation for delivery, we have a vacancy for a suitably qualified and experienced individual in this newly created role. Steamatic is part of a large publicly listed company, positioning us as Australia's largest disaster recovery and restoration specialist. With a reputation for excellence, you will be able to utilise your skills on challenging and meaningful projects, supported by a collaborative and supportive management team.
About the role Based in Canning Vale WA, working as part of the Melbourne Head Office team. Workload management of insurance home and contents claims. Liaising with Operations teams to ensure Assessment Reports are accurate. Writing reports on works performed and lodging with Clients and Insurers in the appropriate portals. Liaising directly with external Claims Administrators and Contents Assessors to discuss works performed. Ensuring KPI's are achieved. High volume, fast-paced environment with a supportive team. Entering data and updating claims via insurance companies online portals. Skills and experience Insurance industry preferred but not essential. Exceptional customer service ability. Intermediate computer skills and experience working on databases and/or portals desired. Strong oral communication skills and friendly telephone manner. Efficient and accurate data entry. Ability to multi-task and maintain composure under pressure. Empathetic nature. If you have some qualifications, not much experience, but a keen desire to learn with a fantastic attitude, that's fine – you'll learn on the job from our dedicated and highly experienced team!
Benefits Immediate start, full-time permanent role. Permanent position with paid overtime. Salaried position structured to attract and retain talent. External and internal industry-specific training provided. Social functions and weekly team lunches. Free Employee Assistance Program. Support & guidance from experienced managers. Positive, challenging & rewarding environment. Future career progression where great work is recognised & rewarded. Our corporate values ensure all our people are our true HERO's. H – Highest Ethics , E – Empathy , R – Return , O – Opportunity . If these values resonate with you, then you may be the new HERO we are looking for. Join us in creating a positive work environment.
If the cape fits…… Then please apply, we'd love to learn more about you and why you think you are our next HERO.
You must be an Australian citizen or have unrestricted Australian working rights to apply for this role.
Applicants must provide a full National Police Clearance check.
Applicants must be willing to undergo any pre-employment fitness and medical assessments deemed appropriate for the position.
Please note due to the number of applicants, only shortlisted candidates will be contacted.
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