Contact: Recruitment Team Reference: VG/Occupation: Administration/SecretarialSalary Range: $83,469 - $95,432The Department of Parliamentary Services provides support to all Members of Parliament for the recruitment and selection of their staff. On behalf of Renee Heath for Eastern Victoria, Pakenham, we are now recruiting for a Full-time Electorate Officer (Grade 2).About the RoleElectorate Officers play an important role in providing services to the Victorian community. Reporting to the Member of Parliament that nominates you, your work will require a high degree of trust and integrity. Confidentiality is also a key requirement when interacting with constituents and visitors to the office or in the community.Based in the Member of Parliament's electorate office, you will interact daily with constituents, community organisations and other stakeholders. Key responsibilities may include:General administration and office managementConstituent servicesMedia and stakeholder engagementParliamentary dutiesElectorate Officer salaries are set out in the Electorate Officers (Victoria) Single Enterprise Agreement 2021.Grade 2: $83,469 per annum plus 11.5% employer superannuation.About youKey attributes of responsiveness, effectiveness and accountability are precisely the values and behaviours the successful applicant will need to succeed.The role of an Electorate Officer requires you to demonstrate:Initiative and organisational ability, particularly working autonomously to determine priorities and perform a broad range of office support duties, often to tight and demanding deadlines.Sound written and oral communication skills with a proven ability to undertake research and prepare written materials including reports, submissions, and correspondence.Excellent computer skills with experience in MS suite of software and use and maintenance of online communications.Commitment and ability to provide the highest level of client service in a challenging environment, providing sound advice and maintaining the strictest confidence on all issues.Strong knowledge of, and ability to provide advice and guidance on, government and parliamentary processes.Strong knowledge of traditional and social media landscape with ability to maintain relationships with journalists and media outlets; and provide advice in a rapidly changing external policy and political environment.Ability to collaborate with a diverse range of stakeholders from government and peak organisations to local community organisations and constituents.Ability to evaluate work procedures, practices, and systems and to implement change.Sound coaching and mentoring skills with ability to support other staff in a team environment, provide direction where required and respect the needs of others.Behaviours consistent with Electorate Officer values and Code of Conduct, including the ability to display high levels of responsiveness, integrity, impartiality, accountability, and respect in relationships with others and decision making.Pre-Employment Screening requirementsAll appointments are subject to receipt of a satisfactory National Name (Police) Check and Working with Children Check. Successful candidates who do not currently hold a Working with Children Check will be required to obtain a check within 3 months of commencement of employment.Competency Assessment & In-tray Assessment as part of the selection process, you may be asked to complete an online competency or skills assessment.We understand that your health and wellbeing are integral to your success and have a range of benefits to ensure your physical and mental health are supported. These include access to health and wellbeing initiatives.Your professional development is important to us. That's why we have a dedicated learning and development framework, along with development programs and targeted in-house training to support your professional growth.How to applyUsing the "Apply Now" button, please include your resume and a brief cover letter broadly outlining your experience and how it directly relates to the position. You are not required to provide a response to each individual key selection criteria.AccessibilityIf you require assistance or adjustments to fully participate in the application or interview process for this role, please contact Parliament's Recruitment Team via email or on.Privacy Collection NoticeParliament of Victoria is committed to protecting your privacy. We handle personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation.