Our client is a well-established Agricultural dealership specialising in agricultural machinery with dealerships located in the Midwest Region of Western Australia. Due to continued growth they are looking for an experienced Branch Manager to join their team who sells and services a varied range of new and used machinery predominantly suited to large scale broad acre farming including but not limited to:
Headers Tractors Sprayers Power Equipment About the Role
As the Branch Manager, your main duties will be as follows:
Oversee retail sales operations, including new and used machinery, service, and parts. Respond promptly to customer enquiries across new and used machinery, service, and parts departments, ensuring issues are resolved effectively while maintaining clear communication with customers. Lead, motivate, and develop team members, ensuring high standards of customer support. Participate in customer service meetings, product training, and system updates as required. Promote dealership marketing initiatives to customers, utilising available factory materials and programs. Conduct follow-up calls to the factory network to confirm they have received and understood current sales programs. Collaborate with the broader team to support customers and generate new sales opportunities. Ensure compliance with state and federal regulations, company policies, and safety procedures (OH&S). Monitor and manage outstanding customer orders. Ensure all customer inquiries are addressed within 12 hours. Assist in promoting the website and advertising both new and used stock. Maintain customer databases for stock promotions, including email campaigns. Track and follow up on back-ordered goods and parts from suppliers and the factory. Keep customers informed of any delays related to back orders. Use system reports to track KPIs and factory sales targets. Offer customers alternative product solutions whenever possible. Previous experience with CRM software, aftermarket sales systems and Dealer Management Systems is highly sought. Experience with factory parts and warranty systems would be an advantage. About the Candidate
Ideally, we would like to secure an experienced Branch Manager from the agricultural industry that is located in the Midwest Region of Western Australia. Those with dealership management experience in the Sales, Service or Parts Departments are also urged to apply.
Only those that reside in, or are prepared to relocate to, the Midwest Region of Western Australia need apply. Visa sponsorship will only be offered to suitable candidates.
If you are currently working in the industry and not actively seeking alternative opportunities, however maybe be interested to find out more about what the role has to offer, please be assured all inquiries and formal applications will be kept in the highest confidence.
Remuneration
A highly competitive salary package is available, which will include base salary and superannuation. Commissions, bonuses, assistance with relocation / housing, visa sponsorship, a vehicle and other tools may also be available for the right candidate.
How do your skills match this job? Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a branch manager? Do you have customer service experience? Are you willing to relocate for this role? How many years of people management experience do you have? What's your expected annual base salary? #J-18808-Ljbffr