Staff Assistant 2 - Radiology

Job SummaryThis position will be responsible for answering calls coming into the Radiology Reading Rooms. Will represent Radiology in a positive and helpful manner to all callers and perform a wide variety of call center services (i.e., take messages) to assist callers. Will answer, triage and transfer all incoming calls to the appropriate Radiologist and/or Radiology Resident, acquiring the appropriate information as needed to assist both the attending/resident and the caller. Must be proficient with multiple software programs for call processing and documentation.Minimum QualificationsAssociates Degree and 2 years of relevant experience preferably in a health care setting; or, equivalent combination of education and experience. Must have the ability to manage multiple priorities, have excellent communication and computer skills.Preferred QualificationsWork Days:40 hrs/week; Night Shift. Specific days/hours to be determined. Will be required to work weekends and holidays on a rotational basis. Overtime may be required based on departmental needs.
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