Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionAs a member of our Solution Consulting team, you will have a major impact on our future success by supporting Customer & Industry Workflow Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry marketsLead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needsDevelop client partner relationshipsGuide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreementProvide feedback to product management about product enhancements that can address customer needs and provide additional valueShare and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the teamStay current on competitive analysis and market differentiationSupport marketing events including executive briefings, conferences, user groups, and trade showsQualificationsTo be successful in this role you have: 10+ years of pre-sales solution consulting or sales engineering experienceProficiency with the ServiceNow platform or technical expertise with cloud software solutionsExperience working collaboratively with product management, product marketing, partners, and professional servicesTerritory management skills, including pipeline building and working with Sales counterpart to promote execution excellenceTravel, as necessary
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