Competitive Daily Rate Contract paying from 90,000+ - $110,000 + SuperannuationSupporting Enterprise Clients with their cloud and database issues1-month development ramp up and mentor program with continuous training programsAbility to work-from-home or in office within North SydneyAbout the Company:This global technology giant is expanding its support engineer function after a multi-billion investment into their Data and AI function in Australia.
This role will give you the opportunity to upskill in SQL Development, Database Administration, and a variety of other technologies!
You will be part of a global team supporting a variety of enterprise level partners.About the Role:Requires Full Australian CitizenshipAs a SQL DBA Technical Support Engineer, you will be responsible for providing hands-on technical support to this Global Technology Giant's enterprise customers, through picking up customer queries and troubleshooting.
This will give exposure to new and unique problems to adopt a problem-solving mindset, whilst coordinating with the end customer and other engineering teams.Typical Day in the Role Involves:Picking up customer queries and troubleshootingCases are allocated – expectation is to cover complete 1-2 cases/dayExample: If there is a reported Cloud issue, a customer advises they have lost their database and need to restore.
The CSE will help customer work towards a solution.Skills and Experience:Professional experience across SQL administration AND/OR developmentCustomer management and team-oriented skills, supporting customers on phone and written correspondence regarding technical questions and issuesLogical and Critical thinking skillsDeep technical and troubleshooting skillsPassion for technology and learningCommunicate efficiently both written and verbally with a wide variety of customers.Benefits:Hybrid or Remote WFH Flexibility1-month ramp up time to upskill and train you, including an ongoing mentorshipTraining and development courses throughout your engagement!How to Apply:If you're ready to take on this exciting opportunity and join the team, please apply here or alternatively, you can email Tex from our Sydney office at ****** quoting Job Reference 542628 to register your interest.
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